If you want to work with real hospitality professionals, with great benefits and discounts, high average tips, and eventually the chance to work abroad (Ibiza, Barcelona, Berlin, Vienna, and many more). This vacancy is something for you!

We are looking for a strong Head Hostess, who is comfortable in a fast-paced, downtown environment. You will take the hostess team to the next level. This position is service-oriented and extremely outgoing. You will invite guests into the restaurant, inform guests about our dining options and lead them through the ideal options for them, and provide a “wow” experience for guests who may visit us for the first time.

The role of a Head Hostess is essential in creating an unforgettable experience for all the guests of THE ENTOURAGE GROUP. You will provide our guests with a warm and sincere greeting and ensure any of their special requirements are carefully communicated to the rest of THE ENTOURAGE GROUP team.

Our Head Hostess is also leading the hostess team in a motivational atmosphere, has complete knowledge of F&B service techniques, all menus, drinks lists, and specialties offered in our venue, and is served to the correct standards, to pass on. You lead by example and make sure your team is always spot on.

Responsibilities

• A warm and welcoming delivery while processing our valued reserved and walk-in guests

• Excellent guest service skills in person and over the phone

• Positive attitude and aim to provide communication skills

• Maintain relationships with concierges all over Amsterdam

• Setting up events & executing them

• Organizing trainings for your team

• Capable of doing interviews and appraisals

• Contribute your part to the management team

• Final responsibility for all bookings, reservations, complaints & VIPS

• Maintain a clean reception and working area

• Cater to guests who require extra attention (e.g. children, elderly)

Requirements

• Fluent in speaking and writing in English

• Excellent customer service skills in person, in writing, and in speaking

• Availability to work in shifts as needed

• Flexible availability on nights and weekends

• Good physical condition to walk and stand during an entire shift

Benefits

• Hotel benefits – Sircle Collection (The Netherlands, Spain, Germany and Austria)

• Discount: Employee rate (35%) and Family & Friends rate (25%)

• Restaurant benefits - The Entourage Group (25%)

• Sale moments at XBANK (10%)

• Business Fitness Nederland (3.259)

Fun (for free)

• Bootcamp every Monday @ Sir Adam – Sircle Collection

• Birthday & Christmas Gifts

• Paid moving day

Interested?

Apply with your CV and motivation

THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS, MR PORTER STEAKHOUSE and Bepita.

www.the-entourageroup.com