The Job

For THE DUCHESS in Amsterdam, we are looking for a Supervisor, who is people skilled and motivated to give our guests an unforgettable dining experience. We are looking for someone with good leadership skills. Someone with lots of hospitality and management experience.

As a Supervisor, you are responsible for the efficient and friendly manner of serving our guests and ensuring that our guests are experiencing an incredible time. THE DUCHESS Supervisor will lead the team and make sure that each request is handled promptly and effectively. You oversee all the sections in the restaurant and are able to make sure all our guests are being served with high quality. The ideal candidate for this role has excellent communication skills, leadership skills, management skills, and a passion for hospitality and thrives in a team-based environment.

Video of our brand: THE ENTOURAGE GROUP VIDEO

Responsibilities

• Reporting to the Assistant General Manager
• Present menu and provide detailed information when asked (e.g. about the shared-dining concept, ingredients or potential food allergies)
• Offer menu recommendations upon request
• Coordinate the communication between the floor and the kitchen team
• Coordinate the table settings
• Greeting guests
• Present menu and provide detailed information when asked (e.g. about the shared-dining concept, ingredients or potential food allergies)
• Prepare tables by setting up silverware and glasses
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Communicate order details to the kitchen team
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems to your manager
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Positive attitude and aim to provide great communication skills

Requirements

• Strong team player
• Open to learn and gain experience
• Enrolled in a study/education
• Attentiveness and patience for guests
• Aim to deliver excellent presentation skills
• Organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Fluent speaking and writing in English
• You live in Amsterdam (or nearby)

Benefits

• Hotel benefits – Sircle Collection (The Netherlands, Spain, Germany and Austria)
• Discount: Employee rate (35%) and Family & Friends rate (25%)
• Restaurant benefits - The Entourage Group (25%)
• Sale moments at XBANK (10%)

Fun (for free)

• Bootcamp every Monday @ Sir Adam – Sircle Collection
• Birthday & Christmas Gifts
• Paid moving day

Interested?
Please apply with your CV, motivation and picture!


THE DUCHESS is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS, MR PORTER STEAKHOUSE and Bepita.
www.the-entouragegroup.com