THE DUCHESS - Host / Hostess

Job description

Job description


For our Michelin Star restaurant, we are looking for some new “shining stars” who will make sure that our guests will have an amazing experience. A warm smile and a friendly conversation go a long way in making someone feel welcomed and our THE DUCHESS Hostess team creates the guests first and lasting impression.

As a Host / Hostess, you are responsible for creating a warm, friendly and incredible environment for THE DUCHESS guests’ dining experience. Our THE DUCHESS Host / Hostess thrive on making loyal guests by taking them to their seats and presenting them with clean menus in a courteous, quick and professional manner, and greeting them with a warm and genuine goodbye.

Ultimately, you'll ensure that we provide excellent guest service and a pleasant dining experience to our guests, always with a smile. For this role, you should be people skilled and motivated to make sure our guests have an unforgettable dining experience from the moment they arrive until their departure. The ideally candidate for this role has excellent communication skills, a passion for hospitality and thrive in a team based environment.

Your profile

For this role, you should be people skilled and motivated to make sure our guests have an unforgettable dining experience from the moment they arrive until their departure. The ideally candidate for this role has excellent communication skills, a passion for hospitality and thrive in a team based environment.

Job requirements

Responsibilities

  • A warm and welcoming delivery while processing our valued reserved and walk-in guests
  • Excellent customer service skills in person and over the phone
  • Positive attitude and aim to provide communication skills
  • Provide accurate information and monitor waiting lists
  • Escort customers to assigned dining or bar area
  • Provide menus and explain the concept to our guests
  • Bidding goodbye
  • Maintain a clean reception and working area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist waiter staff as needed


Requirements

  • Previous work experience as a Host / Hostess
  • Excellent customer service skills in person, in writing and in speaking
  • Availability to work in shifts as needed
  • Flexible availability on nights and weekends
  • Good physical condition to walk and stand during an entire shift
  • You are located in Amsterdam (or nearby)
  • English needs to be spoken fluently


Benefits

  • Hotel benefits – Sircle Collection (The Netherlands, Spain, Germany and Austria)
  • Discount: Employee rate (35%) and Family & Friends rate (25%)
  • Restaurant benefits - The Entourage Group (25%)
  • Sale moments at XBANK (10%)
  • Collective Health Insurance
  • Business Fitness Nederland (3.259)


Fun (for free)

  • Bootcamp every Monday @ Sir Adam – Sircle Collection
  • Birthday & Christmas Gifts
  • Paid moving day


Interested? 

Please apply via the "apply for this job" button below and make sure you fill in our application form.


THE DUCHESS is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE and Bepita.

www.the-entouragegroup.com