MR PORTER - Hostess
Barcelona, Catalunya [Cataluña], SpainMR PORTER
For our MR PORTER STEAKHOUSE in Barcelona, we are looking for Hostesses who can uplift our guests experiences.
A warm smile and a friendly conversation go a long way in making someone feel welcomed and our MR PORTER STEAKHOUSE Hostess team creates the guests first and lasting impression. As a Hostess you are responsible for creating a warm, friendly and incredible environment for the MR PORTER STEAKHOUSE guests’ dining experience. Our MR PORTER STEAKHOUSE Hostess thrive on making loyal guests by taking them to their seats and presenting them with clean menus in a courteous, quick and professional manner, and greeting them with a warm and genuine goodbye. Ultimately, you'll ensure that we provide excellent guest service and a pleasant dining experience to our guests, always with a smile.
For this role, you should be people skilled and motivated to make sure our guests have an unforgettable dining experience from the moment they arrive until their departure. The ideally candidate for this role has excellent communication skills, a passion for hospitality and thrive in a team based environment.
- A warm and welcoming delivery while processing our valued reserved and walk-in guests
- Provide accurate information and monitor waiting lists
- Escort guests to assigned dining or bar area
- Provide menus and explain the concept to our guests
- Bidding goodbye
- Maintain a clean reception and working area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address guests’ queries
- Assist waiter staff as needed
- Previous work experience as a hostess
- Excellent customer service skills in person, in writing and in speaking
- Availability to work in shifts as needed
- Flexible availability on nights and weekends
- Good physical condition to walk and stand during an entire shift
- English and Spanish needs to be spoken fluently
Please apply with your CV, motivation and picture!
MR PORTER STEAKHOUSE is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS, MR PORTER STEAKHOUSE and Bepita.