Head Waiter/ Waitress- MAISON COUCOU- Gibraltar

The Venue

Maison CouCou, created by entrepreneur Yossi Eliyahoo of The Entourage Group, is a stylish all-day dining destination that combines modern hospitality with the timeless charm of French-inspired cuisine. Offering a refined yet welcoming atmosphere, the restaurant serves contemporary French classics and international favorites, all crafted with high-quality ingredients and paired with carefully selected wines, signature cocktails, and premium beverages.

Designed as a place where guests can relax, connect, and celebrate, Maison CouCou provides the perfect setting for everything from casual lunches to lively evening gatherings. As the day transitions into the evening, curated music and warm hospitality create a vibrant ambiance where guests can unwind, socialize, and enjoy a memorable dining experience with a distinct French touch.

The job

As a Head Waiter/Waitress, your are responsible for the efficient and friendly manner of serving our guests and ensuring that our guests are experiencing an incredible time. Our Head Waiter is aware of all the guests' requests and you make sure that each request is being handled promptly and effectively. You oversee all the sections in the restaurant and are able to make sure all our guests are being served with high quality.

Ultimately, you'll ensure that we provide excellent guest service and a pleasant dining experience to our guests, always with a smile. For this role, you should be people skilled and motivated to make sure our guests have an unforgettable dining experience from the moment they arrive until their departure. The ideally candidate for this role has excellent communication skills, a passion for hospitality and thrive in a team based environment.

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Responsibilities

• Be able to lead by example to ensure your high standards filter through the floor team

• Be fully responsible for assisting in the smooth running of the restaurant, staff management and training along with ordering and stock control

• Report to the Assistant General Manager

• Present menu and provide detailed information when asked (e.g. about the shared-dining concept, ingredients or potential food allergies)

• Offer menu recommendations upon request

• Coordinate the communication between the floor and the kitchen team

• Coordinate the table settings

• Positive attitude and aim to provide great communication skills
  
  Requirements

• Previous experience as a Head Waiter/Waitress in a fine-dining restaurant is preferred

• Strong team player

• A strong desire to develop a career in high-end restaurants

• Attentiveness and patience for guests

• Aim to deliver excellent presentation skills

• Organizational and multitasking skills, with the ability to perform well in a fast-paced environment

• Active listening and effective communication skills

• Team spirit

• Flexibility to work in shifts

• Fluent speaking and writing in English

• You live in Gibraltar (or nearby)

Benefits

• In-house training

• Annual in-house experience within the Sircle Collection hotels

• Hotel staff discounts within the Sircle Collection hotels

• 25% staff discount throughout THE ENTOURAGE GROUP restaurants

• Refer a friend bonus

• Paid Moving Day

• HACCP Training

Interested?

Please apply via the "apply for this job" button below and make sure you fill in our application form.

If you have any questions regarding this application, please contact us via email.